Reviews

 
 
 
 
 
  
 
  
 5.0/5 - 96 reviews 
 
 
 
 
 

 
 
 
 
 
  
 
  
 5.0/5 - 91 reviews 
 
 
 
 
 

 
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Patrick D 
 
17/05/2025
 
 
  
 
Fantastic service. When I had an issue with my laptop which needed resolving as a priority Mark responded instantly and sent me the guidance I needed to fix the problem. He then called twice in between other commitments he had to make sure everything had worked ok. Very knowledgeable and very helpful. If you have an IT issue that needs fixing go straight to Mark. Most highly recommended.
  
 
 
 
 
 
 
 Posted on Trustindex  
 
  
 
 
 Linda R 
 
29/03/2025
 
 
  
 
Excellent repair job!
I recently contacted Marc as my laptop was literally  falling apart!  In thought I might have to buy a new one but he was able to do an excellent repair job. I would not hesitate to  recommend him to anyone in need of help and advice.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Mick J 
 
01/11/2024
 
 
  
 
Windows 11 Excel Printing Problems.
Marc quickly identified a problem that seemed unbeknown to anyone else, and resolved it quickly and efficiently. As usual, Marc delivered a thorough professional and friendly service; great communication and explanations with added advice, entirely customer focused.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Debbie T 
 
09/10/2024
 
 
  
 
I contacted Marc when I had lots of problems with my all in one PC, which rendered it almost impossible to use.
I'm not great at technology but Marc explained the problems and what he could do to get it running properly again, in language I could understand!
My computer is now running like new, even though it's a good few years old.
He salvaged all my photos, that I'd accidentally deleted, and put them on a memory stick, as well as back on to my PC and installed a new hard drive.
He also installed an antivirus programme for me too, so I am very happy with the service, thank you.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Doreen B 
 
05/07/2024
 
 
  
 
I have used Marc to deal with a variety of computer related issues over the last decade and can confirm the service he offers as being consistently outstanding. He tackles complex challenges with calm determination and is a pleasure to work with. Marc has adapted particularly well, and imaginatively to remote working. He is to be congratulated on continuing to offer a highly professional service in a rapidly changing world of work.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Craig D 
 
30/04/2024
 
 
  
 
Excellent, communication / service / problem finding.
Highly recommended.
  
 
 
 
 
 
 
 Posted on Trustindex  
 
  
 
 
 Marie _ 
 
26/01/2024
 
 
  
 
Spams & Teams!
Entirely satisfactory! Explanations very clear Teaching process excellent with endless patience & lots of encouragement & practice. Highly  recommended!
  
 
 
 
 
 
 
 Posted on Trustindex  
 
  
 
 
 Linda M 
 
06/01/2024
 
 
  
 
Amazing service
Following a windows update my computer stopped working. Although it was his first day back after the Christmas holiday, he collected my computer in a very timely manner, phoned me to discuss the problem and returned the computer in working order the same day. He was very helpful and professional.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Dian A 
 
21/09/2023
 
 
  
 
Marc recently supported me to sort the storage issue on my laptop, he was patient and professional. Not only was the issue sorted, I felt more confident in understanding aspects of my laptop from Marc's patient explanations.
  
 
 
 
 
 
 
 Posted on Trustindex  
 
  
 
 
 Dan P 
 
08/09/2023
 
 
  
 
Clear/simple advice and a great service
Was struggling with a very slow/old Mac Powerbook and weighing-up whether or not to bite the bullet and buy a new one. I contacted Marc first to check whether there was anything that could be done to breath new life into it. Got a quick reply clearly outlining my options and he was very patient answering my further questions. In the end I went for a RAM upgrade + new hard drive and now it's working like a brand new laptop at a fraction of the price. I'm the first to admit I am hugely out-of-my-depth when it comes to all things IT but Marc was very good at explaining things simply at every stage. So I fully recommend him for any computer needs you may have. Thanks Marc!
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Alan A 
 
13/07/2023
 
 
  
 
Mark is calm, efficient and capable in the face of technology malfunctions that frustrate and, frankly, worry me. A careful assessment of the situation was followed by a remedy and advice for further action. And his personable manner didn't leave me feeling like a fool - just very relieved that it was all sorted!
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Felicity B 
 
25/06/2023
 
 
  
 
I can't thank Marc enough or give a higher recommendation (and I would if I could).

Marc communicated frequently & clearly; explanations were easy to understand & unprompted; but most importantly my Dad has his laptop back in full working order. And it's better than we bought it!
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Seb B 
 
15/06/2023
 
 
  
 
Marc is very knowledgeable and works fast! I highly recommend him if your PC is slow, needs a refresh or you are having any computer issues. Marc is your guy!
  
 
 
 
 
 
 
 Posted on Trustindex  
 
  
 
 
 Stuart D 
 
18/05/2023
 
 
  
 
Fast and efficient
My computer had stopped working but in 24 hours Marc fixed the problem and it is now better than ever.
  
 
 
 
 
 
 
 Posted on Trustindex  
 
  
 
 
 David P 
 
02/02/2023
 
 
  
 
Remote laptop support
After experiencing a data corruption on our home laptop and fearing issues also with our back-up drives, I chose to contact Marc for help because of the quality of the information presented on his website. 
Marc responded promptly, remote access was arranged - our first experience of this and Marc's  support provided yesterday was spot on and all our problems were resolved. 

My Wife and I were impressed with Marc's communication skills and the practical support provided, which was clearly explained step by step as we worked our way through the issues.

Also have to add that our first experience of remote access worked brilliantly. 
Cannot rate our experience highly enough.  If you need pc support, Marc is your man!

With grateful thanks, Paulette & David Phillips
  
 
 
 
 
 
 
 Posted on Trustindex  
 
  
 
 
 Lesley 
 
14/12/2022
 
 
  
 
Excellent friendly service! I have no hesitation in recommending Marc for computer solutions..
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Kate V 
 
09/12/2022
 
 
  
 
Excellent service and so very quick!  My computer was back with me less than 48 hours after I delivered it to Marc.  He diagnosed the likely problem over the phone so ordered the part likely to be needed (it was) before getting the computer.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Dawn S 
 
02/11/2022
 
 
  
 
Marc is excellent. He has helped me sort out computer issues from a tablet to a large home computer. During 2020 and 2021 I realised our home computer was getting very sluggish due to high work levels. Marc collected it, upgraded it for a good price-far cheaper than getting a new one and a more sustainable option. He is a total computer professional and has a wide-range of skills; one of which is to be able to talk to you about computers in ways that make sense to the ordinary person! The computer is still working extremely well and I would not hesitate to ask Marc to help again.
  
 
 
 
 
 
 
 Posted on Trustindex  
 
  
 
 
 Ruth 
 
20/10/2022
 
 
  
 
Laptop Repair
Marc replaced the cracked screen on my laptop with care and expertise. The replacement part was difficult to source; Marc kept me updated on progress and stuck to his original quote, although I'm aware that time spent on the repair far exceeded what he had anticipated. I have no hesitation in recommending Marc and his business. Thank you Marc!
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Jean C 
 
20/10/2022
 
 
  
 
We had an old computer with Windows 8 and needed to upgrade to Windows 11, which meant a new computer. A daunting task for us folk of a certain age! However Marc came to the rescue. He recommended a model to suit our needs, took away the old one to install all our "contents" in to the new one. Then ,over the phone , talked through anything extra we needed to know. He explains everything very clearly. We have no hesitation in recommending him.
  
 
 
 
 
 
 
 Posted on Trustindex  
 
  
 
 
 Roger B 
 
03/08/2022
 
 
  
 
Fast effective service
For both hardware and software issues, Mark is the man to contact. Fast friendly service at a reasonable cost.
  
 
 
 
 
 
 
 Posted on Trustindex  
 
  
 
 
 Alexandra F 
 
30/03/2022
 
 
  
 
Very thorough & helpful
Something was clogging up my C drive so I had no capacity and struggling to do anything, including my work, as a result. I had actually already had someone look at my laptop but they had been unable to identify the problem.  Marc on the other hand was very quickly able to find the problem and come up with a solution.  He also checked on a few other issues and helped resolve those too.  All this was done remotely and throughout the process he was great at clearly explaining what he was doing, at a level that I could understand.  Throughout he was friendly and polite. All in all a very thorough, helpful and very cost effective bit of work.
  
 
 
 
 
 
 
 Posted on Trustindex  
 
  
 
 
 Andy S 
 
29/03/2022
 
 
  
 
Email & other PC problems
My email failed so I called Marc for help, he phoned me back as promised and promptly fixed the problem and also cleaned up my PC and gave me some very good advice on looking after my now quite old laptop. A first class friendly service!
  
 
 
 
 
 
 
 Posted on Trustindex  
 
  
 
 
 Ann W 
 
08/02/2022
 
 
  
 
FowlerWeb Computer Services
I would recommend Marc to anyone with a problem. He is always very helpful and 
pleasant to deal with and he has been so understanding when dealing with me since he set up my laptop a few years  ago . I have no hesitation in calling him even with a 
small problem .
  
 
 
 
 
 
 
 Posted on Trustindex  
 
  
 
 
 James A 
 
08/02/2022
 
 
  
 
Expert help
Marc is always prompt, and efficient in helping us with our computers. He is cool, calm and collected when we are losing our heads! Excellent professional service.
  
 
 
 
 
 
 
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