Author Archive Marc Fowler

ByMarc Fowler

I’ll connect anything!

Where would we be these days without our wired and wireless internet connections? So many of our devices simply won’t work to their full potential without them.

I’m regularly called out to connect people’s devices to the internet; usually computers, but the list of things I connect is steadily growing.

In the last year, I’ve connected the following;

  • Laptops and desktop computers running Microsoft Windows 98, Me, 2000, XP, Vista and 7)
  • Laptops and desktop computers running Linux operating systems such as Ubuntu and Mint
  • Apple iMac
  • Apple MacBook
  • Apple iPod Touch
  • Apple iPhone
  • Apple iPad
  • Nintendo Wii
  • Nintendo DS Lite
  • Sony PSP
  • Sony PlayStation 3
  • Microsoft Xbox 360
  • Various mobile phones including Blackberry smartphones

I have also connected countless printers to home broadband routers to enable wireless printing. This is something I’ve seen many people struggle to set up or get the most from. Many is the time I’ve had to explain that a wireless printer can be used from any computer in a home, not just the one that plugged into the old printer!

An increasing number of the above connections are wireless. While better than a few years ago, wireless connections can still be awkward to set up. Either people are not sure what to do, or obscure technical problems get in their way. That’s usually when they call me.

Once connected, I will often show people how to make the most of their new devices. iPod Touch and iPhone users find this particularly helpful, as a little guidance goes a long way to getting the most out of them.

Gone are the days when a “computer man” only helped with computers!

ByMarc Fowler

Beware “Nerd Support” scam calling from 020 3318 8706

My job is helping people with their computers. I received a call from one of my customers this week in need of help. From what she described, I was worried she had been scammed. After visiting her today, my fears were confirmed. I have been so appalled at what has happened that I want to warn others.

A company calling themselves The Nerd Support Group, using the telephone number 020 3318 8706, called my customer last week. They told her they had discovered problems with her computer. They managed to talk her into allowing them to take control of her computer to fix the problems. Read More

ByMarc Fowler

Feedback from a laptop owner in Ufford

Dear Marc
Thank you so much for your sorting out my problems with my computer, I really appreciated your prompt attention and honest approach. I noticed you advertise in the Ufford Punch I shall have no hesitation in recommening your name to the Ufford #####* Club Members as ####* passsed your details on to me.
Once again many thanks.

* Hash symbols used to protect privacy.